Terms of Service

Agreement

These Terms govern your use of Can I Use AI?. By creating an account or using the service, you agree to them. If you use the service for an organisation, you confirm that you may accept these Terms for that organisation.

What the service does

Can I Use AI? helps organisations turn an internal AI-use policy into consistent intake, guidance, routed reviews, recorded approvals and a versioned AI-use register. It is a decision-support and workflow product. It does not provide legal advice, guarantee regulatory compliance, replace qualified review, or decide whether a use is lawful in every circumstance.

Accounts and workspaces

You must provide accurate information, keep access secure, and promptly report suspected misuse. A workspace is a separate policy and data area. Its owner controls billing and deletion. Administrators can manage people, settings, policy, requests and exports without gaining billing or deletion control. Policy editors, consultants, reviewers and members receive the access described when they are invited and do not become responsible for workspace charges.

Your policy and data

You remain responsible for the policy choices, instructions, assessment answers, reviewer decisions, rationale, discussion, evidence links and approval conditions you provide using the service. You grant us and our service providers the limited rights needed to host, process, validate, secure, notify and return that information. You must have the right to provide it and should not submit information that the AI-use request does not need.

Acceptable use

You may not use the service to break the law, harm others, bypass access controls, test vulnerabilities without written permission, interfere with availability, impersonate someone, publish misleading credentials, or submit malware, secrets, or content you have no right to process.

Plans and billing

Each workspace is billed separately to its owner. Current prices, allowances, renewal periods, and plan limits are shown before purchase. An account’s introductory free allowance is granted only to its first workspace and does not renew; additional workspaces start without included checks. Taxes may apply. Unless required by law or stated otherwise at purchase, charges already incurred are non-refundable. Deleting a subscribed workspace cancels its subscription immediately without a refund or credit for unused time after the owner explicitly confirms that consequence. We may prevent new checks when an allowance is exhausted while preserving previously completed records.

Availability and changes

We aim to keep the service reliable, but it may occasionally be unavailable for maintenance, security, provider failures, or events outside our control. We may improve or change features. Material changes to these Terms will be posted with a new effective date and, where appropriate, communicated to account holders.

Deletion and suspension

Owners can delete a workspace and users can delete their account through Settings, subject to the ownership safeguards described there. We may restrict or suspend access to protect users, investigate abuse, comply with law, or address unpaid charges. Sections that by their nature should survive termination, including payment, responsibility, disclaimers, and liability terms, continue to apply.

Disclaimers and liability

The service is provided on an “as available” basis to the extent allowed by law. You must review important guidance before acting on it. To the maximum extent permitted by law, Alentra is not liable for indirect, incidental, special, or consequential loss, lost profits, lost data, or decisions made solely from an automated result. Nothing in these Terms excludes liability that cannot legally be excluded.

Contact

Questions about these Terms can be sent to [email protected].